ViceSoft
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General terms of usage

Support

If you have purchased а product from our website you are entitled to 12 months of support from the date of payment.

The support is limited only to email support or chat support. Chat support is provided only through skype or viber.

Chat support by skype is provided by skype account: lubeeto.

Chat support by viber is provided by number: +359888232475.

The email support is done by a request posted to: office@vicesoft.com

Support does not include adding new features. It includes only bug fixes if the product breaks due to WordPress version changes or WooCommerce version changes.

Phone Support is not included.

When a support request is posted by email, we will try to resolve it for 12 days.

During the support period you are entitled to getting free updates of the software.

The product must not be modified in any way in order for you to receive free support. If we detect our product is modified in any way you are not entitled to get any support.

You have to provide the domain name of the website where the product will be used, before purchase.

You are allowed to use the product for free on development servers and test machines, for the purposes of development. You are not allowed to use the product in production mode on development machines and test machines.

When the support period is over:

  • you can continue to use the product as is
  • you are not allowed to receive free product updates
  • you are not getting any help in resolving issues.

Priority Support

If you want priority support it is billed separately. The price per hour is 48 BGN including VAT.

Phone Home

Our software has a phone home function, which notifies our servers once weekly, where our software is used. The information we get is the domain name of the server, the website administrator email and the site IP address. You agree that you allow to provide this information to us, with the purchase of the product. We use this information to detect un-authorized usage. We use this information to notify users for new updates or critical updates.

Definitions

Production mode – when the product is used in a real environment, by real paying customers.

A Product – is a software module or WordPress plugin.

Additional Terms

ViceSoft is not accountable for any damages caused by the products and cannot be hold accountable.

Copyright © ViceSoft.com 2018
  • General terms of usage
  • Return policy

WooCommerce BORICA Payment Gateway

160.00 лв.

WooCommerce BORICA Payment Gateway
  • Supported WordPress ver: 3.9 to latest.
  • Supported WooCommerce ver: 2.2.* to latest.
  • Frequently Asked Questions

ViceSoft has implemented a WordPress plugin that integrates into the WooCommerce platform and provides an easy way for taking payments with BORICA enabled banks in Bulgaria. Please, keep in mind that you must have a Terminal ID and a private key certificate issued by the bank. They have to be kept secure, that is why they are stored into your site database. You can take payments in BGN or EUR currency with any card – local or international. 3D secure payments are supported by the bank.

I agree with the Cancellation Policy *

DSK Bank WooCommerce Payment Gateway

160.00 лв.

DSK Bank WooCommerce Payment Gateway
  • Supported WordPress ver: 3.9 to latest.
  • Supported WooCommerce ver: 2.2.* to latest.
  • Frequently Asked Questions

ViceSoft has implemented a WordPress plugin that integrates into the WooCommerce platform and provides an easy way for taking payments with DSK Bank in Bulgaria. Please, keep in mind that you must have a merchant ID and an MD5 password provided by DSK bank. They have to be kept secure. You can take payments in BGN currency with any card – local or international. 3D secure payments are supported by the bank. The bank supports the following international currencies: USD, EUR, GBP, CHF, CAD, HUF, RON. If you would like to take payments with an international currency, then you can take payments only from international cards. Also the bank provides different Merchant ID for payments in international currencies.

I agree with the Cancellation Policy *

FiBank WooCommerce Payment Gateway

160.00 лв.

FiBank WooCommerce Payment Gateway
  • Supported WordPress ver: 3.9 to latest.
  • Supported WooCommerce ver: 2.2.* to latest.
  • Frequently Asked Questions

ViceSoft has implemented a WordPress plugin that integrates into the WooCommerce platform and provides an easy way for taking payments with FiBank in Bulgaria. You must have a certificate issued by the bank and the certificate password. You can take payments in BGN, USD, EUR currency with any card – local or international. 3D secure payments are supported by the bank. You need to provide the bank with the following details: OkUrl/FailUrl to which the bank system to redirect users after successful/unsuccessful payments. This URL is listed on the plugin configuration screen. You need to provide your site IP address.

I agree with the Cancellation Policy *
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